Most important first! Here’s the sale: 10% of orders of $50-$99.99 (Holiday10), and 15% off orders over $100 (Holiday15). Use the appropriate coupon code at checkout for your discount.
Winter Shipping: Everything you need to know is right here! This includes more about Route, the service I have employed to help with shipping questions and problems. And yes, I do ship all winter!
Expectations: I have been sick with Covid, and it really sucks as most of you know first hand. I’m still not 100%, so I will get on your orders and emails as fast as I can, but I am working from a deficit since I’ve been out of commission for nearly a week. Your patience is all that stands between me and a breakdown, so I thank you very sincerely!
Orchids: That’s what you really care about, right? Of course! There are lots that still haven’t made it on the website, but I will try to get some more on there. All orchids are blooming size and potted/mounted unless otherwise specified. Please leave them potted as I have sent them unless you have a good reason not to do so. I pot plants in the way that I think will encourage the most robust root growth. All of the plants are imports and my job is to get them established in new pots for you. I use the size pot and the media that I think best suits the plant knowing that it is going to another home, not mine. I will never send a plant that I don’t think has the root capacity to perform well for you.
Substitutions: It’s sad, but sometimes I don’t have what you ordered. If you know that you are open to substitutions, you can say so in the NOTES section at checkout. I will sub a plant that is similar in nature to what you ordered and worth at least as much. This saves a LOT of time, and I receive rave reviews on my substitutions with many people saying they were happier with what I sent than what they had originally requested.